Papera FAQ

Answers,
before you ask.

Everything we get asked, grouped by topic. If your question isn’t here, the support links at the bottom go to a real human inbox.

Compatibility & setup

What devices does Papera require?
iPhone 15 Pro or later, on iOS 26 or later. Apple Foundation Models requires the A17 Pro Neural Engine. Papera will install on older devices but the on-device AI features are gated. iPad runs the same app with an adaptive sidebar today.
Is there a Mac or iPad version?
iPad runs the same app with an adaptive sidebar today. A native Mac version is on the roadmap once Apple Foundation Models reaches feature parity on macOS — likely 2027.
Does Papera support Shortcuts and Widgets?
Yes. App Intents power Siri (“Scan a receipt”, “Find last month’s invoices”), and a Quick Scan widget plus a Recent Documents glanceable widget ship with the app. Custom prompts you save are exposed as Shortcut actions automatically.

Privacy & data

Does Papera ever send my documents to a server?
No — not by default. All scanning, OCR, and AI processing run on your iPhone. The only outbound traffic is iCloud sync (your private CloudKit container) and, if you opt in, the cloud AI provider you chose using your own API key. The full data-flow diagram is on the Privacy page.
What happens if I lose my iPhone?
If you’ve enabled iCloud sync, your library reappears on your next iPhone the moment you sign in. If you haven’t, the documents stayed local — which means they were never at risk of leaking, but they’re also gone with the device. There is no Papera-side recovery path because there is no Papera server.
Where can I read your privacy manifest?
In full, on the Privacy page. Tracking domains: empty. Collected data types: empty. Required-reason APIs: file timestamp only. We’ve left as little to assume as we could.

AI & providers

Can I bring my own OpenAI / Anthropic / Gemini key?
Yes. Settings → Providers. Drop in a key, validate, switch model per task. Keys are stored in iOS Keychain. You can fall back to Apple Foundation Models any time by toggling the provider off. Supported today: OpenAI, Anthropic, Google Gemini, custom OpenAI-compatible endpoints (e.g. local Ollama).
How accurate is the OCR for Vietnamese documents?
Apple’s Vision framework recognises Vietnamese print at >95% accuracy on well-lit captures. Handwritten Vietnamese is harder — Papera flags it during processing so you know to verify. Diacritics on faded receipts are the most common failure case.
Can I run a custom prompt across many documents?
Yes. Save a prompt as a “recipe” — e.g. “List every action item, include the page number” — then apply it to any folder. The recipe runs sequentially on-device, or in parallel on the cloud provider you chose. Output streams into a single combined report you can copy or send to Shortcuts.

Pricing & support

What does Papera cost?
Free. There is no subscription, no tier, no paywall on AI. A Tip Jar lets you support development if you want to — three premium themes (Dark Ocean, Forest Green, Warm Sunset) ship as a thank-you for tipping. Every other feature ships free for everyone.
How do I report a bug or request a feature?
Email papera@vibelab.dev with a description and a screenshot if you can. We read everything; we ship the highest-impact fixes within the next App Store update.
Is Papera on the App Store?
Yes — Papera is live on the App Store, free, worldwide. Search “Papera Document Scanner” or use the Download button on this site. Updates ship through the standard App Store flow.

Email support

One inbox, two humans behind it. Replies usually within 24 hours, faster on weekdays. Beta feedback, bug reports, partnership questions — all welcome.

papera@vibelab.dev

Download on the App Store

Free, worldwide, on iOS 26+. Search “Papera Document Scanner” or use the Download button. Updates ship through the standard App Store flow.

Open Download & install

Still curious?

Try Papera